Stations with JAPAN RAIL PASS exchange offices

Station Office Service Hours
Mon-Fri Sat,Sun & Hols
Kushiro Travel Service Center 10:00-18:00
Obihiro Travel Service Center 9:00-17:00
Asahikawa Travel Service Center 9:30-17:30
Sapporo JR Information Desk 8:30-19:00
Travel Service Center (East) 10:00-19:30 10:00-18:00
Travel Service Center (South) 10:00-20:00
New-Chitose Airport JR Visitors Information Desk 8:30-21:00
Hakodate Travel Service Center 10:00-19:00
Shin-Aomori Travel Service Center 10:00-17:30
Hachinohe Travel Service Center 10:00-17:30
Akita Travel Service Center 10:30-18:00 10:30-17:00
Sendai Travel Service Center 10:00-19:00
(incl. Sat)
10:00-18:00
Yamagata Travel Service Center 10:00-18:00 10:00-17:00
Fukushima Travel Service Center 10:30-19:00 10:00-17:00
Niigata Travel Service Center 10:00-19:00 10:00-17:00
Nagano Travel Service Center 10:00-19:00 10:00-17:30
Narita Airport
Terminal 1
Travel Service Center 8:15-19:00
Ticket Office 6:30-8:15, 19:00-21:45
Narita Airport
Terminal 2
Travel Service Center 10:30-20:00
Ticket Office 6:30-10:30, 20:00-21:45
Haneda Airport International Terminal Travel Service Center
(Tokyo Monorail 2F Ticket Gate/Arrival lobby)
11:00-18:30
Tokyo JAPAN RAIL PASS Exchange Corner
(Yaesu North)
7:30-20:30
JR-CENTRAL Ticket Office
(Yaesu Central)
7:30-20:30
Ueno Information Center
(Central Ticket Gate)
9:00-19:00
Shinjuku Information Center
( South Ticket Gate )
9:00-19:00
Information Center
(East Ticket Gate)
9:00-19:00
Shibuya Information Center (South) 10:00-18:30
Ikebukuro Information Center (Central Passage) 9:30-18:00
Shinagawa Information Center
(Central Ticket Gate)
9:00-19:00
JR-CENTRAL Ticket Office 9:00-19:00
Yokohama Travel Service Center 11:00-20:00 10:00-18:00
Shin-Yokohama JR-CENTRAL Ticket Office 5:30-22:30
Odawara JR-CENTRAL Ticket Office 5:45-22:30
Mishima Ticket Office (South) 6:15-23:00
Shizuoka Ticket Office 5:00-23:05
Hamamatsu Ticket Office 5:25-23:20
Nagoya JAPAN RAIL PASS Exchange Corner 10:00-19:00
Ticket Office 6:00-10:00, 19:00-23:00
Kanazawa Ticket Office 6:00-22:00
Kyoto Ticket Office
(JR-WEST Central)
5:30-23:00
Ticket Office
(JR-CENTRAL Hachijo Shinkansen)
8:30-23:00
Shin-Osaka Ticket Office (Central) 5:30-23:10
Osaka Ticket Office 5:30-23:00
Kansai Airport Ticket Office 5:30-23:00
Sannomiya Ticket Office (Central) 5:00-23:00
Okayama Ticket Office 5:00-23:00
Matsue Ticket Office 4:50-21:30
Hiroshima Ticket Office 5:20-23:00
Shimonoseki Ticket Office 5:30-22:30
Takamatsu Travel Service Center 10:00-18:00 10:00-17:00
Matsuyama Travel Service Center 10:00-18:00 10:00-17:00
Tokushima Travel Service Center 10:00-18:00
Kokura Travel Service Center 10:00-19:00 10:00-18:00
Hakata Travel Service Center 10:00-20:00 (Mon-Sat)
10:00-18:00 (Sun & Hols)
JR-KYUSHU Ticket Office 5:30-10:00, 20:00-23:00
(Mon-Sat)
5:30-10:00, 18:00-23:00
(Sun & Hols)
Saga Travel Service Center 10:00-19:00 10:00-17:00
Nagasaki Travel Service Center 10:00-19:00 10:00-17:30
Kumamoto Travel Service Center 10:00-19:00 10:00-17:30
Oita Travel Service Center 10:00-19:00 10:00-17:00
Miyazaki Travel Service Center 10:00-19:00 10:00-17:30
Kagoshima-Chūō Travel Service Center 10:00-19:00 10:00-18:00

Note: Some Travel Service Centers are closed during the New Year holiday period. Offices and service hours are subject to change or discontinuation without notice.

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